{"id":620,"date":"2026-10-23T15:07:37","date_gmt":"2026-10-23T15:07:37","guid":{"rendered":"https:\/\/dancefactory.lu\/?page_id=620"},"modified":"2026-10-23T15:07:38","modified_gmt":"2026-10-23T15:07:38","slug":"general-conditions-terms","status":"publish","type":"page","link":"https:\/\/dancefactory.lu\/index.php\/general-conditions-terms\/","title":{"rendered":"General Conditions &amp; Terms"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. General Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions apply to classes, tickets and subscriptions offered by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By purchasing a ticket or subscription, customers agree to the applicable terms set out below, subject to any mandatory rights under applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Tickets and Subscriptions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Flex10 Ticket<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Flex10 Ticket entitles the customer to attend 10 eligible classes and is valid for 6 months from the date of purchase. Use of the ticket is subject to class availability and the booking conditions set out below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must book each class in advance through the booking system or another booking method accepted by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellations must be made at least 3 hours before the scheduled start time. If a booking is cancelled within this deadline, the class credit will remain available for future use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a booking is cancelled less than 3 hours before the scheduled start time, or if the customer does not attend the booked class (no-show), the class credit will be considered used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a class booked using a Flex10 Ticket is cancelled by DANCE FACTORY Luxembourg, the class credit used for that booking will be restored to the customer&#8217;s account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Flex10 Tickets are non-transferable unless otherwise agreed by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 Single-Class Ticket<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A Single-Class Ticket entitles the customer to attend one eligible class and is valid only for the class booked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must book the class in advance through the booking system or another booking method accepted by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a booking is cancelled at least 3 hours before the scheduled start time, the ticket will be returned to the customer&#8217;s account for future use, subject to any applicable validity conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a booking is cancelled less than 3 hours before the scheduled start time, or if the customer does not attend the booked class (no-show), the ticket will be considered used and will not be returned or refunded, subject to any mandatory rights under applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a class is cancelled by DANCE FACTORY Luxembourg, the customer will be offered an appropriate alternative arrangement or refund, as applicable under the circumstances and applicable law.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.3 Trimester Pass<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Trimester Pass reserves a place for the customer in a designated class for the duration of the relevant trimester. Customers holding a Trimester Pass do not need to book each lesson individually.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A minimum of 10 lessons per trimester is guaranteed. Additional lessons may be scheduled depending on the trimester calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The fee covers the reserved place in the designated class for the trimester and is not calculated on the basis of individual attendance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a customer is unable to attend a class for personal reasons, including holidays or other commitments, no refund, make-up class or transfer of the missed lesson to the following trimester will be provided, subject to any mandatory rights under applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cases of illness supported by a medical certificate, DANCE FACTORY Luxembourg will consider the circumstances and determine an appropriate arrangement on a case-by-case basis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a class is cancelled by DANCE FACTORY Luxembourg and the total number of lessons held during the relevant trimester would otherwise fall below 10, DANCE FACTORY Luxembourg will schedule make-up lesson(s) to ensure that a minimum of 10 lessons is provided. Customers will be informed of the scheduled make-up lesson(s) in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trimester Passes are non-transferable unless otherwise agreed by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment and Fees<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All tickets and subscriptions must be paid for in accordance with the payment conditions communicated at the time of booking or purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Class fees and ticket prices are published through the applicable booking or sales channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DANCE FACTORY Luxembourg may revise its prices. Any changes will be communicated in accordance with applicable law and the terms applicable to existing bookings or subscriptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are subject to the conditions applicable to the relevant ticket or subscription and to any mandatory rights under applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Discounts<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 U25 Discount \u2013 Young Adult and Adult Categories<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dancers aged 25 or under at the time of ticket purchase are eligible for a 10% discount.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 U29 Discount \u2013 Tango Argentino Category<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dancers aged 29 or under at the time of ticket purchase are eligible for a 10% discount.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 Other Discounts<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Family discounts and other special discounts may be offered at the discretion of DANCE FACTORY Luxembourg. The applicable conditions will be communicated individually at the time of the offer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Discounts cannot be combined unless expressly stated by DANCE FACTORY Luxembourg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Studio Conduct<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are expected to behave respectfully towards teachers, staff and other participants and to follow reasonable instructions relating to studio use and class activities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are expected to respect the studio facilities and equipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DANCE FACTORY Luxembourg reserves the right to take appropriate action in cases of disruptive or inappropriate behaviour, subject to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Use of Website and Booking System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must provide accurate information when registering, booking classes or making payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DANCE FACTORY Luxembourg makes reasonable efforts to keep its website and booking system available but cannot guarantee uninterrupted access.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Copyright and Teaching Materials<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Teaching materials, texts, videos, choreography and other content provided by DANCE FACTORY Luxembourg or its teachers remain the property of their respective rights holders unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may not reproduce, distribute, publish or use such materials for commercial purposes without prior permission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recording classes or filming teachers and other participants requires prior permission, subject to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Personal Data Protection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be used for purposes such as class administration, bookings, payments and communication relating to DANCE FACTORY Luxembourg&#8217;s activities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further information about the processing of personal data is provided in the applicable Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DANCE FACTORY Luxembourg may update these Terms &amp; Conditions when necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable version will be made available through the relevant website or booking system. Changes will be communicated where required by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changes to these Terms &amp; Conditions will not override mandatory consumer rights or automatically alter existing contractual rights where such changes are not legally permitted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Applicable Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of Luxembourg, without prejudice to any mandatory consumer protection rights applicable to the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any provision is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. General Information These Terms &amp; Conditions apply to classes, tickets and subscriptions offered by DANCE FACTORY Luxembourg. By purchasing a ticket or subscription, customers agree to the applicable terms set out below, subject to any mandatory rights under applicable law. 2. Tickets and Subscriptions 2.1 Flex10 Ticket A Flex10 Ticket entitles the customer to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/comments?post=620"}],"version-history":[{"count":2,"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/pages\/620\/revisions"}],"predecessor-version":[{"id":622,"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/pages\/620\/revisions\/622"}],"wp:attachment":[{"href":"https:\/\/dancefactory.lu\/index.php\/wp-json\/wp\/v2\/media?parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}